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Audio loss and headphone static follow a 3 note chime whenever I start to speak

crbrown91
Newcomer
Newcomer

‎2026-01-05 10:08 AM

Hi All -

 

Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they can hear me. The speaker also makes a noise like it's been changed, although when I check the settings, it has not. 

 

I have tried many steps to fix this including musician mode, disable exclusive sounds in windows, and manipulating all the available sound settings in Zoom.

 

Has anyone run into this issue?

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