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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio issue while presenting video

pwirth
Newcomer
Newcomer

I am trying to present a video to clients, but they cannot hear the audio from the video. I have a laptop and two additional monitors if that has an impact. It worked in the past.

1 ACCEPTED SOLUTION

evanratt
Zoom Employee
Zoom Employee

@pwirth check out this article for instructions on how to share computer sounds while sharing your screen: https://support.zoom.us/hc/en-us/articles/201362643


View solution in original post

2 REPLIES 2

evanratt
Zoom Employee
Zoom Employee

@pwirth check out this article for instructions on how to share computer sounds while sharing your screen: https://support.zoom.us/hc/en-us/articles/201362643


pwirth
Newcomer
Newcomer

Thank you.