cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Apple ID associated with another Zoom account

debbeb04
Newcomer
Newcomer

I am trying to upgrade to zoom pro one on my iphone.  When I try to do so, I get an error message saying that my apple ID is associated with another zoom account.  I don't know how to determine what that account is, or how to fix this.  Would anyone know what do to?  Thank you.

1 REPLY 1

BBohn
Newcomer
Newcomer

I have the same problem where my work account somehow got linked to my apple id and I can’t use my personal account for paid Zoom account. If I figure it out I can let you know.