cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

App authorized just for presenting account user, not for invitee account users

JTP
Newcomer
Newcomer

Our company has a Business Zoom account.  I added a meeting 'engagement' app to post polls, ice-breaker questions for the training calls I conduct.  In testing the app, a fellow user under our business license properly logged into the meeting and when I launched the app received a message stating they were considered an anonymous user and needed to log-in properly, which they were properly logged in.  Does this mean that all apps to work for invitees/audience has to be added to each of their accounts?  I'm using the Polly app.  Would appreciate some guidance.  Thanks!

2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

That is likely the case, but you may want to contact the developers of Polly directly to confirm. 

JTP
Newcomer
Newcomer

Thanks!