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After about 21 minutes, camera connection goes out only in Zoom on Intel Mac

simpleknight
Newcomer
Newcomer

I've read elsewhere that this may just be a thing that happens, and Zoom is terrible, but I thought I'd give it a shot.

From 2021 until recently I've used two Elgato capture devices to port data into my iMac Pro. Then, after a recent Zoom update, this started happening: the camera that I use, a Sony, started stopping after about 21 minutes. That is, in Zoom, it no longer shows video; the camera itself is still on and working. I just did a recent Zoom update hoping the problem would go away, it didn't.

Everything was working fine; I didn't update anything else except for Zoom. Now there is this problem. Camera works fine with other software, so I've narrowed it down to Zoom.

I'm not updating my OS for other reasons, so either I need to roll back Zoom, or have someone tell me what I can change in Zoom to make the camera work again.

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