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P
Newcomer
p0g
Newcomer
May 14, 2023
Question

Accidentally deleted the recording

  • May 14, 2023
  • 1 reply
  • 0 views

Is there a way for me to retrieve a recording from a deleted meeting session? Unfortunately, I do not have Cloud service so the only way for me is the local file recorded directly in my computer. However, i just lately learned that I accidentally deleted the meeting including the recordings and now I try to find a way to retrieve it. I managed to retrieve the meeting but there is no recording to retrieve. 

 

If I buy the Cloud Service now, is it possible that it is recorded there and will I be able to retrieve it?

      1 reply

      W
      Newcomer
      willjoe2442
      Newcomer
      May 15, 2023

      In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

       

      Regards,

      Diana

      J
      Newcomer
      JAdams2023
      Newcomer
      August 9, 2023
      @willjoe2442 wrote:

      In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

       

      Regards,

      Diana

      What if the recording is not in there? I accidentally deleted a recording from 8/2/2023. When I go to the Trash, it's not in there. Is another way to retrieve my recording?

      F
      Community Champion | Customer
      Frank_TB
      Community Champion | Customer
      August 9, 2023

      Hello,

       

      Local recordings are recorded to your compute’s hard drive, 

      Zoom cloud recordings are recorded to the Zoom cloud hosting.

       

      You cannot sign up for Zoom cloud recording after the fact and expect to locate a past local recording on Zoom’s hosting.

       

      The recording is either on your hard drive or not. Check your computer’s trash / recycle bin.

       

      By default, local recordings will be placed in following directory:

      • Windows: C:\Users\[Username]\Documents\Zoom
      • Mac: /Users/[Username]/Documents/Zoom
      • Linux: home/[Username]/Documents/Zoom

      It is possible to change the default local recording location. More details can be found in this Zoom support article 

       

      https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

       

      Regard

      If my reply helped, don't forget to click the accept as solution button!

       

       

       

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