Accessing Local recording of webinar

[shankarm]

WHen i try to access a local recording of a webinar, I get an error message "Unknown error Error Code 124". It does not allow me to open the folder with the recording. (Win 11). 

However, from the file system, i am able to navigate and access the audio and video files of recordings.

[Eliot]

hi shankarm,

these support articles may help

Finding and viewing local recordings – Zoom Support

Troubleshooting local recording issues – Zoom Support

thanks, eliot