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Accessing Local recording of webinar

shankarm
Newcomer
Newcomer

‎2023-01-14 11:51 PM

WHen i try to access a local recording of a webinar, I get an error message "Unknown error Error Code 124". It does not allow me to open the folder with the recording. (Win 11). 

However, from the file system, i am able to navigate and access the audio and video files of recordings.

 

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-01-15 08:26 AM

hi shankarm,

 

these support articles may help

 

Finding and viewing local recordings – Zoom Support

 

Troubleshooting local recording issues – Zoom Support

 

thanks, eliot

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