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Access from US to Canada Zoom

Meljturner
Newcomer
Newcomer

I recently hosted a meeting in Canada but contacts in the US (California) were unable to join the meeting even though they had the correct link. Is there a setting that I omitted or entered incorrectly?

3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

It could be that your Data-center settings are excluding connections in the US. You can adjust those connections with the help of this article: https://support.zoom.us/hc/en-us/articles/360042411451-Selecting-data-center-regions-for-meetings-we...

McRae
Newcomer
Newcomer

I had the same problem this am but US to Canada. 

Dagaga
Newcomer
Newcomer

Hello how are you my name is Tsedeke I need job in Canada 🇨🇦