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webinar - import registrants from CSV file

KatieJ
Newcomer
Newcomer

‎2022-02-01 06:38 AM - edited ‎2022-02-01 06:43 AM

Hi, 

I've read this topic: https://support.zoom.us/hc/en-us/articles/360036179892-Importing-webinar-registrants-by-CSV-upload, but there seems to be no such option to import the registrants when I look at my planned webinar?! And yes, it is a recurrence event. This must be possible! I must be able to import registrants who can attend both occurences! Please help! This is too bad!

 

KatieJ_0-1643726309483.png

What is the problem?

 

Katie

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4 REPLIES 4

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-02-01 07:45 AM

IS this a Zoom meeting or a Zoom webinar?

Denise Lahat
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Need more help? Hire a ZoomPro - https://zoompros.guru
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KatieJ
Newcomer
Newcomer

‎2022-02-03 03:04 AM

it's Zoom Webinar with 2 occurences. This can't be that difficult to fix, right?

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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-02-03 04:18 AM

as it says in the article you added: 

  • Can only upload registrants to single-occurrence(non-recurring) webinars.
Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
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AmyRoth
Newcomer
Newcomer

‎2022-02-11 01:08 PM

I am having the same issue for single-occurring webinar and can't seem to find solution. did you find yours?

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