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Zoom AI Companion2023-07-12 07:28 AM
I schedule monthly agent webinars and schedule them the same way every time. Today, in my webinar, my agents could hear ME but I couldn't hear THEM. I checked the settings on the webinar setup and the audio was checked "both" for telephone and computer audio for both me and my panelists. An agent said there was a recent update to Zoom and maybe that is what is wrong? I cannot see anything in the setup itself that could have caused this.