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Zoom Events - Exhibitor's Representative Emails

smerz
Newcomer
Newcomer

Hi Folks,

 

This past week, I have been having trouble with getting the "representatives" in the exhibitors to receive access to their virtual booths. It appears that the "Exhibitor" invitation, through communication/emails, only sends to the exhibitor contact. I then tried sending in special roles, and only half of the representatives received emails. If they received the email invite from  it asked them to log-in. Everyone's email was inserted correctly (we checked that together).
 
I could only find this support article, yet it did not help me answer my questions below.

 

My two questions are as follows:
1) Do representatives in the exhibitors need to download the Zoom desktop client?
2) Does anyone know a workaround in getting representatives, not exhibitor contact, an email with their "join" link?

 

Many thanks,

Syd

1 REPLY 1

DeniseLahat
Community Champion | Customer
Community Champion | Customer

I have not tested this but happy to hop on a zoom and test it out.  Feel free to contact me via Zoompros.guru

Denise Lahat
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