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Webinar automatically ended?

hjahr
Newcomer
Newcomer

Our webinar automatically ended without anyone clicking "end webinar." It ended right at the scheduled time. However, we've had past webinars go past the schedule time and it didn't automatically end. Has this happened to anyone else? Is there away to fix it? 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @hjahr 

Welcome to the Zoom Community! We're happy to see you here.

When scheduling a webinar, the duration is only for scheduling purposes and should not end your webinar automatically. 
In this case, we would highly suggest monitoring this on your next webinar just to make sure it is not a one-time thing. 
You may also read more in this article


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @hjahr 

Welcome to the Zoom Community! We're happy to see you here.

When scheduling a webinar, the duration is only for scheduling purposes and should not end your webinar automatically. 
In this case, we would highly suggest monitoring this on your next webinar just to make sure it is not a one-time thing. 
You may also read more in this article


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @hjahr 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @hjahr!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?