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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Webinar Recordings

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TonyBowers
Explorer
Explorer

‎2022-08-30 05:38 AM

I did a webinar last Sat and it was originally set to record. having retrieved the recording, it stopped after two minutes. The webinar went on for a few hours successfully. Any idea why the recording may have just stopped or how I can retrieve the missing part ? Thanks

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ccameron
Community Champion | Employee
Community Champion | Employee

‎2022-08-31 10:18 AM

Tony,

I would recommend connecting with our support team at the link below:
https://support.zoom.us/hc/en-us/requests/new

Please include the date and the webinar ID within your ticket. Nothing is guaranteed, but they may be able to help with the recording.  

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ccameron
Community Champion | Employee
Community Champion | Employee

‎2022-08-31 10:18 AM

Tony,

I would recommend connecting with our support team at the link below:
https://support.zoom.us/hc/en-us/requests/new

Please include the date and the webinar ID within your ticket. Nothing is guaranteed, but they may be able to help with the recording.  

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TonyBowers
Explorer
Explorer

‎2022-09-03 05:24 AM

Excellent, thanks for your help Cameron !

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