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Uploading an image or video to Webinar waiting room not working

ChrisN
Newcomer
Newcomer

‎2024-05-22 08:33 AM

Greetings.  The option to enable users to upload an image or video to a Webinar waiting room was off in our environment.  I enabled it at the account level and locked it on.   Still when someone schedules a webinar, the option to upload an image/video is not yet showing.

 

Do I just need to wait a little bit?  Normally most zoom settings are pretty instant when you enable them, but maybe this is different? 

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ChrisN
Newcomer
Newcomer

‎2024-05-22 08:54 AM

Ugg, my bad.  I enabled that option for Webinars under Zoom Events, not the webinar feature under Meetings.  All working now.  

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