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Upgrading webinar license dynamically based on number of registrants

r-c-m
Newcomer
Newcomer

Hello, I am hosting a webinar (requiring webinar license), and we are uncertain of the number of registrants/attendees. It might be greater than 500 people, but it could also be greater than 1,000 people. Is it possible to send the webinar registration/invitation and then upgrade the license later as needed? To do that, would I have to send a new invitation/link (I'd want to avoid that)? Thank you!

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @r-c-m,

 

While it’s not recommended to try to upgrade your license moments before your meeting starts,  you should know that Zoom only checks your webinar (or meeting) capacity when the session is started. So you can wait until maybe the day before and upgrade your webinar license accordingly. You’ll need to be sure to assign the license to the Webinar Host/owner, and if this is a one-time upgrade, be sure to mark it as Monthly Non-recurring so you’re not automatically renewing it. 

Also keep in mind that attendance rates vary widely, but 50-70% of registrants is usually a good estimate.

 

An approach to hold down costs is to decide how many live viewers you want inside the Webinar, then stream to YouTube and point overflow attendees there to watch. Consider having someone designated to monitor and “host” YouTube chat. 


Ray -- Happy holidays, everyone!

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5 REPLIES 5

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @r-c-m,

 

While it’s not recommended to try to upgrade your license moments before your meeting starts,  you should know that Zoom only checks your webinar (or meeting) capacity when the session is started. So you can wait until maybe the day before and upgrade your webinar license accordingly. You’ll need to be sure to assign the license to the Webinar Host/owner, and if this is a one-time upgrade, be sure to mark it as Monthly Non-recurring so you’re not automatically renewing it. 

Also keep in mind that attendance rates vary widely, but 50-70% of registrants is usually a good estimate.

 

An approach to hold down costs is to decide how many live viewers you want inside the Webinar, then stream to YouTube and point overflow attendees there to watch. Consider having someone designated to monitor and “host” YouTube chat. 


Ray -- Happy holidays, everyone!

r-c-m
Newcomer
Newcomer

Hi @Ray_Harwood, would upgrading the license require sending a new invitation to registrants? Thanks so much for the response!

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@r-c-m, no.  The Meeting ID is unaffected by any licensing changes, and the URLs are similarly not affected.


Ray -- Happy holidays, everyone!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @r-c-m!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @r-c-m!

Did you see the previous responses from @Ray_Harwood?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?