Can I upgrade Webinar after registration is full? | Community
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C
Newcomer
COMEBACK
Newcomer
April 5, 2023
Question

Can I upgrade Webinar after registration is full?

  • April 5, 2023
  • 3 replies
  • 2 views

I want to check if it is possible to subscribe for a larger audience after a webinar registration is full to cater for more. This means that the webinar is already set up and registration has started but the actual webinar has not yet happened. Thank you!

    3 replies

    Alex_PFT
    Partner
    Alex_PFT
    Partner
    April 5, 2023

    Yes, no problem there. 

      M
      Community Champion | Employee
      mgstark
      Community Champion | Employee
      April 16, 2023

      @Alex_PFT is correct, you can simply upgrade your webinar license and it will have the higher capacity available for all your scheduled webinars.

        A
        Newcomer
        AnnieH
        Newcomer
        May 16, 2023

        How about after the webinar has actually begun?  Can I upgrade our webinar license if we have met capacity and I want to allow more people to join?

        L
        Employee
        Lennie
        Employee
        May 16, 2023

        You need to start with the appropriate Webinar license capacity, you can't upgrade mid-webinar without dropping the webinar and starting over with a higher capacity license.

          A
          Newcomer
          AnnieH
          Newcomer
          May 16, 2023

          Thanks, Lennie!

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