Unable to register for public webinars with my free Zoom account.

[ElisNycander]

I am unable to register for public webinars with my free zoom account. 

I am trying to join a public webinar hosted by Aurora Energy: 

https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registration
However, when I enter my registration information, I get an error saying "This webinar is only for authorized people. Register with a different email address". Although the webinar is clearly a public webinar, and the email adress I use for registration has a free zoom account associated with it. 

I have raised this issue with Zoom in several tickets over the last few months, without getting any helpful response. Now my tickets are simply being closed whenever I create them. 

Anyone else has similar problems, or is there anyone with a free zoom account who has actually been able to register for a public webinar? 

[Ray_Harwood]

Welcome to the Zoom Community, @ElisNycander.

You say the Webinar is clearly open to the public, but their registration setup forbids access with emails from certain domains.  Your only recourse is to contact the Host of the Webinar and see that the issue is. 

Since this is not something Zoom can fix for you, it’s not surprising that Zoom Support no longer puts any effort into assisting you in this matter on subsequent tickets.