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Unable to join the lobby of Zoom Events

waderzhang
Newcomer
Newcomer

‎2022-02-08 02:57 AM

When I click "Join Lobby", it shows "Your lobby is being prepared. Please wait a moment." But nothing happens after a long while of waiting. Other colleagues don't have this issue. Is there a solution to this? Thanks

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1 REPLY 1

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-02-13 06:59 AM

HI @waderzhang  1. upgrade your ZOOM CLIENT to the latest version.  If you still have an issue then I suggest you delete you cache from your CHROME browser.  If this was helpful pls mark as "Accept as solution"

Denise Lahat
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