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Registration page showing the wrong time zone

anjvars1907
Newcomer
Newcomer

I have created a webinar and the registration page is showing the wrong time zone - I have changed all the settings to the correct time zone in the webinar settings and recreated the webinar a number of times however, the time zone on the registration page is still wrong - is there somewhere else in the settings I change this?

3 REPLIES 3

DeniseLahat
Community Champion | Customer
Community Champion | Customer

What do you mean the wrong time zone?  It does not match your Zoom selected timezone?  Or your PC/browser timezone?

Denise Lahat
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Trias
Newcomer
Newcomer

Hi there, 

 

we're having the same issue. Did you manage to solve it?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Trias.

 

Where are you seeing the incorrect time?

 

I am in the Arizona Time Zone.  If I schedule a meeting using the Eastern Time Zone as the basis, the Eastern Time shows in the webinar editing screens, but the time zone shown on the Registration Page is modified to show the time zone in the registrant's time zone (as determined by their device time zone settings).

Example

I scheduled a test webinar for 5pm Eastern:

Ray_Harwood_0-1729627152393.png

After saving the created webinar, looking at the information on my Webinars page, it shows Eastern time, as used in the registration setup:

Ray_Harwood_5-1729627640472.png

When I copy the registration link and navigate to it in my browser, it shows my local time:

Ray_Harwood_2-1729627263945.png

On completing the registration form, I get this, also in my local time zone:

Ray_Harwood_3-1729627418431.png

And the email sent has the correct offset to show the event in my local time zone:

Ray_Harwood_4-1729627566084.png

 

If your experience is different than this, I'd need screen shots to show me where the time is different.  The time is shown in lots of places... and I might have missed one.  But the system is designed to show the time in adjusted for the time zone of the device on which it is being viewed.


Ray -- check out the GoodClix website or the Z-SPAN website.