DIsabled Chat in webinar mode

[Steuart]

My webinar attendees find that chat is disabled when they try to use. I have changed all the settings to restore 3 times as per Zoom guidelines but it is still disabled. I have also changed the setting so that I will be alerted when attendees join the webinar but this is not working either.

What else can I do now?

[Frank_TB]

Hello,

These are the possibilities in a webinar related to chat for the role of attendee:

• Attendees Can Chat With:
  • No one: Attendees can't chat with anyone. 
  • Hosts and panelists: Attendees can only chat with hosts and panelists.
• Everyone: Attendees can chat with everyone in the webinar, including other attendees

https://support.zoom.us/hc/en-us/articles/205761999-Chatting-in-a-Zoom-webinar 

Regards

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