cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Converting a meeting to a webinar - no option

EllieB
Newcomer
Newcomer

I have the page of advice telling me how to convert a meeting to a webinar however when I view the meeting the only buttons to the right are start, edit and delete. There is no option to convert on any of my meetings. Does this mean that I cant convert? Thanks.  

3 REPLIES 3

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @EllieB 

The article you are looking for is below.

Converting meetings and webinars – Zoom Support

From the meeting list, click on the name of the meeting to go to the details view screen, where you will see "Want a webinar instead of a meeting? Convert this Meeting to a Webinar".

Ohkawa_0-1664098866113.png

Ohkawa_1-1664099000882.png

 

 

We have the same problem. When following the above steps, there is no text that says 'want a webinar instead of a meeting?'

We have added a webinar license and are able to create a webinar but need to change a current meeting into a webinar, however don't seem to have the option. Any assistance is appreciated.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @khickman,

Welcome to the Zoom Community! We're glad to have you here.

Kindly doublecheck if the webinar license has been assigned to the host who will be converting the meeting to a webinar. Also, the scheduled meeting must use an automatically generated meeting ID; it cannot be scheduled with PMI.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?