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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cloud recording for OnZoom webinars

michael_r
Newcomer
Newcomer

‎2022-01-26 06:46 PM - last edited on ‎2023-12-12 11:03 AM by Community Moderator | Employee

I see there is cloud recording for *OnZoom* webinars, but I don't see the recording in my 'cloud recordings' tab.

 

The webinar was a 'test event'. is this why there was no recording?

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5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-27 06:27 AM

Hey @michael_r, check out our KB on 'Managing OnZoom recordings for Hosts'. To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
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michael_r
Newcomer
Newcomer
In response to RN

‎2022-01-27 08:21 AM

Thanks RN, I'm reposting b/c my reply has dissapeared.

 

I do see the recordings link, and there are no recordings. The message says cloud recording needs to be enabled in the ticket process but I don't see that option when creating an OnZoom webinar.

 

Also, i have cloud recordings in my zoom account, and have enabled them automatically.

 

it's curious - any ideas?  Thx, Michael

chadwick37
Newcomer
Newcomer

‎2022-01-27 05:00 PM

I have the same question. I was frustrated to start my webinar and see there was not option to record it and I did not see any option when setting up the webinar.

foziaparacha
Newcomer
Newcomer

‎2023-02-06 05:39 AM

I am having the same issue.

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ChadH
Newcomer
Newcomer

‎2023-03-14 08:11 AM

I'm dealing with the same thing....no way to enable recordings for the webinar.  Anyone figure this out yet?  Did the feature get removed and is now a paid upgrade? 

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