cancel
Showing results for 
Search instead for 
Did you mean: 

Cloud recording for OnZoom webinars

michael_r
Newcomer
Newcomer

I see there is cloud recording for *OnZoom* webinars, but I don't see the recording in my 'cloud recordings' tab.

 

The webinar was a 'test event'. is this why there was no recording?

5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @michael_r, check out our KB on 'Managing OnZoom recordings for Hosts'. To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Thanks RN, I'm reposting b/c my reply has dissapeared.

 

I do see the recordings link, and there are no recordings. The message says cloud recording needs to be enabled in the ticket process but I don't see that option when creating an OnZoom webinar.

 

Also, i have cloud recordings in my zoom account, and have enabled them automatically.

 

it's curious - any ideas?  Thx, Michael

chadwick37
Newcomer
Newcomer

I have the same question. I was frustrated to start my webinar and see there was not option to record it and I did not see any option when setting up the webinar.

foziaparacha
Newcomer
Newcomer

I am having the same issue.

ChadH
Newcomer
Newcomer

I'm dealing with the same thing....no way to enable recordings for the webinar.  Anyone figure this out yet?  Did the feature get removed and is now a paid upgrade?