Cloud recording for OnZoom webinars

[michael_r]

I see there is cloud recording for *OnZoom* webinars, but I don't see the recording in my 'cloud recordings' tab.

The webinar was a 'test event'. is this why there was no recording?

[RN]

Hey @michael_r, check out our KB on 'Managing OnZoom recordings for Hosts'. To see a list of all of your recordings:

1. Sign in to OnZoom.
2. In the top-right corner, click Manage.
3. In the navigation menu, click Recordings.

[michael_r]

Thanks RN, I'm reposting b/c my reply has dissapeared.

I do see the recordings link, and there are no recordings. The message says cloud recording needs to be enabled in the ticket process but I don't see that option when creating an OnZoom webinar.

Also, i have cloud recordings in my zoom account, and have enabled them automatically.

it's curious - any ideas?  Thx, Michael

[chadwick37]

I have the same question. I was frustrated to start my webinar and see there was not option to record it and I did not see any option when setting up the webinar.

[foziaparacha]

I am having the same issue.

[ChadH]

I'm dealing with the same thing....no way to enable recordings for the webinar.  Anyone figure this out yet?  Did the feature get removed and is now a paid upgrade?