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Cannot activate Breakout Rooms in Webinars

CDF_Galapagos
Newcomer
Newcomer

Hi there,

I am facing the issue that the "Breakout room - Webinar" option in the menu Admin -> Account Management -> Account Settings is not showing up, so there is no way to turn it on.
Any ideas?

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

I don't believe you can use breakout rooms in a regular webinar. You must have a Zoom Events or Zoom Sessions license to use these special webinar breakout rooms.

 

Prerequisites for managing webinar breakout rooms

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057838 

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

 

View solution in original post

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

I don't believe you can use breakout rooms in a regular webinar. You must have a Zoom Events or Zoom Sessions license to use these special webinar breakout rooms.

 

Prerequisites for managing webinar breakout rooms

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057838 

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

 

CDF_Galapagos
Newcomer
Newcomer

It was the license issue.