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Cancellation subscription | support fails

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Newcomer
Newcomer

‎2024-12-31 07:15 AM

Zoom support is really poor. When we upgraded to a session licence, I wanted to cancel our webinar subscription because the webinar licence is already included. But the cancellation policy is absolutely user-unfriendly. You can subscribe to any upgrade online, but to cancel you have to contact support, who then doesn't respond.
This sucks. Thumbs down.

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