Can we edit/modify the emails Zoom sends out?

[jlindemann]

Is there a way to edit\modify Zoom emails that are being sent out?  A way to change or add to the content & information in the email?  Modify branding?
Even as a license holder, I didn’t see an area were I could go and create my own emails or to modify existing ones.
As we will have hybrid events we’d like to send one group (in-person) a different email than the virtual attending group.

[Frank_TB]

Hello,

Customizing meeting email templates

https://support.zoom.us/hc/en-us/articles/360061260912-Customizing-meeting-email-templates 

Regards

If my reply helped, don't forget to click the accept as solution button!

[jlindemann]

Thanks Frank.  I guess I should have clarified for Zoom Events.
Within Events I can find an EMAILS section, but it only allows you to turn on/off, or see how many it's been sent to.  But for each event I'd like to modify the email or add further info to the emails.  But I can't see where I can go to do this in Events.

 

[Frank_TB]

Sorry.

I found this;

Zoom Events Support>  Zoom Events Features> Creating Zoom Events

https://support.zoom.us/hc/en-us/articles/9952489185421#h_01GFP5KQYEJRSP1TM9YZP12C30 

Managing the Emails tab

Add custom message
To add a custom message to the email:

View the email type that you want to add a custom message to.
In the Add custom message (Optional) field, enter your message to attendees.
Click Save.

Send a test email
To send a test email:

View the email type that you want to send a test email of.
Click Send Test Email.
Enter the email address you want to send the test email.
Click Send Test Email.
(Optional) Repeat to send another test email.

Regards

[jlindemann]

well..  you're not wrong.  But.... it doesn't work (for all of them)

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1. In the Add custom message (Optional) field, enter your message to attendees.

From that list (image in my previous post) the only one that had this optional field was "recordings are available".  The rest of them don't have the field at all.

[Frank_TB]

Still looking. Hopefully, someone with more experience shows up to help you.

I found this, but it's not exactly what you were describing.

Sending an event-wide message to all registrants of a Zoom Event

https://support.zoom.us/hc/en-us/articles/4403108424973 

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  or a feature request;

https://zoom.us/feed  

Regards
Regards