cancel
Showing results for 
Search instead for 
Did you mean: 

Audio Settings with no mute option

hwaugh
Newcomer
Newcomer

I am currently in a Zoom Conference and only have the option for Audio Settings in the lower left corner. I have no option to mute and have no idea if I am muted automatically. In standard Zoom meetings I have the option to Mute/Unmute. Can someone help?

6 REPLIES 6

ChrisO
Specialist
Specialist

If the option to unmute (microphone icon) yourself is not there, then you are muted and the host has disabled the ability to unmute yourself.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

Thank you! It's so confusing because microphone is still listed in the options with no indication of what's active. I checked my general settings and moved the slider for mic to off just to be sure. I'd feel much better if there was the same interface as when mic icons are shown communicating clearly that I'm muted. I've included a screenshot.

The ability to test your microphone is still there, not the ability to choose one. I think that is where the confusion comes in.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

The ability to choose a Mic is available under Audio Settings/Microphone/Test Mic

 

The lack of symbol to advise Mic status is a major omission.

Gzuckier
Newcomer
Newcomer

Too bad it's beyond the ability of Zoom programmers to provide a clear indicator at all times of whether or not the mic or camera are on or off at the moment, whatever variant of Zoom you're using at the moment. I guess it's too much to ask. Oh well, what could go wrong?

joeykey3
Newcomer
Newcomer

This here is a BINGO.

IT is absolutely RIDICULOUS for anyone at Zoom support NOT to acknowledge this blunder.

If Zoom pretends to be a real player then this will get fixed ASAP.

NOT 5 months of languishing!