cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Your software identified by McAfee as a threat

Rob_Robertson
Newcomer
Newcomer

Zoom_launcher.exe has been identified by McAfee as a major threat.

 

Please advise how to identify your file to ensure it is not a threat.

 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Rob_Robertson, thank you for posting to the Zoom Community!

 

You will need to add Zoom to McAfee Firewall. Please see McAfee's support documentation regarding preventing McAfee on Windows from blocking apps. You will need to add Zoom from the users/appdata/roaming/Zoom/bin location on your computer and select Zoom and Zoom Launcher. 

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?