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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Spam

JC23
Newcomer
Newcomer

‎2024-03-15 06:07 AM

How do I block a phone number as Spam from the Contact Center. I found all the ways to do it through the regular Zoom phone, but not Contact Center.

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1 REPLY 1

Envisage
Newcomer
Newcomer

‎2024-08-13 07:23 PM

I would also love to find a solution for this.  Zoom's own press release says it's a feature (but it's absent from all the menus): https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626

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