SOC 2 report

[jwise]

I have been trying to obtain a SOC 2 report for over 2 months and no-one at Zoom has been able to help me.  I need this for my compliance team.  Anyone have a number for ZOOM compliance?

[Mr_Zoomtastic]

Hi @jwise ,

Please contact your Account manager to assist in providing the SOC 2 report for you.  If you do not know who your Account manager is, please contact our billing department to assist by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

[jwise]

I did this again but have been corresponding with sales and billing department for over 2 months and no-one can figure out how to get me report?

[Ray_Harwood]

I did some hunting and couldn’t find the actual report, but I think it might be somewhere in this chain of documentation. Have you looked here?

https://explore.zoom.us/en/trust/legal-compliance/ 

See especially the legal & compliance resources link. 

[jwise]

It definitely list that Zoom has a SOC 2 but cant click on it and yes I have searched that page over and over again and nothing