Access Token expires after one hour when we are using Named Credentials in salesforce.

[ayub1]

I have created an OAuth Provider and Named Credentials in salesforce, I am able to get voice call data from zoom contact center using Access Token, but my AccessToken gets expired after a one hour.

Error : -  {"code":124,"message":"Access token is expired."}

Request: -  System.HttpRequest[Endpoint=callout:Zoom_Credential/contact_center/voice_calls?from=2025-01-06T13%3A00%3A07Z&to=2025-01-07T13%3A00%3A07Z&page_size=100, Method=GET] 

Thanks

[Vinnie]

Hello @ayub1 

As far as I know this is normal. You need to Refresh the Access Token every 60 minutes; there must be something in SalesForce that would allow you to do this.

Check this Zoom documentation about Expired Tokens and Refresh:

https://developers.zoom.us/docs/api/

I think this is a question that might be better answered in the Zoom Developer Forum. If you are interested, here it is the link:

https://devforum.zoom.us/

If this helps answer your question, please mark as "(Accept as Solution)"

Vinnie