Zoom Business App versus Browser

[Sohanadevi]

Our work flow requires that we use a dynamic link through Zoom Business accessed from the web, not the app. I have had issues with connecting to meetings. If I uninstall the desktop app, I have less issues. However, I cannot seem to hear the other person. (this maybe an issue on the other end). I should add, about 80% of my time on Zoom is through phone calls.