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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom AI companion

bjhenrick
Newcomer
Newcomer

‎2023-10-12 08:56 AM

I am trying to find the answers to couple of questions regarding AI companion that I read from the following article - https://support.zoom.us/hc/en-us/articles/16269138857229-How-Zoom-IQ-free-trial-features-handle-your...

 

1. How long does Zoom store audio transcripts for non-recorded meetings that are stored temporarily in order for Zoom to provide the service and support to customers?

 

2. When temporary transcripts are generated how long are they stored for and how do we know when they are deleted?

 

3. Are the temporary transcripts/audio transcripts only stored in the US data centers, if not what are the other locations where they are stored?

 

4. What other data used/created by AI companion does Zoom temporarily store?

 

5. How do we confirm that any data temporarily retained by 3rd parties is destroyed and what data are they retaining?

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1 REPLY 1

wh2000
Newcomer
Newcomer

‎2023-10-19 12:56 PM

I have these same questions as well...

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