Unable to open meeting summary for a specific day

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2024-11-24 01:15 AM
Problem description:
I am the organizer of Zoom meetings and use the web interface. I usually have no issues accessing meeting summaries, but the summary for a specific day won’t open.
- I can see it in the list, but the arrow button to open it doesn’t work.
- Summaries for other days open without any problems.
- I’ve tried using different browsers (Chrome, Edge) and reloading the page, but the issue persists.
- I also tried accessing it from another device and through the Zoom app, but the problem remains only for this particular summary.
- There’s no option to download the data or bypass the issue in the Reports section.
Are there any known reasons or solutions for this issue?
Additional information:
- Account level: Licensed version
- Operating system and browsers used:Windows 10 pro, Chrome 131.0.6778.70
- Date and time of the meeting: Nov 21, 2024 08:39
I would greatly appreciate any assistance!
Topics:
- Topics:
-
Meeting Summary
-
Smart Recordings
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