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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot Access AI Summary and it has not emailed it to me

PlannerPao
Newcomer
Newcomer

‎2024-04-02 01:32 PM

I have a AI SUmmary that when I try to access it, it is greyed out and a green circle with a cross line shows up which does not allow me to click on link to get it.  Can someone assist me on why this is happen

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-02 01:36 PM

Hi @PlannerPao! This may be happening because your meeting summary is not finished generating. How long ago was your meeting? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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PlannerPao
Newcomer
Newcomer
In response to Bri

‎2024-04-02 01:39 PM

it was at 3:30 pm EST to 3:41 EST time and it is currently 4:39 EST. 

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