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Cannot Access AI Summary and it has not emailed it to me

PlannerPao
Newcomer
Newcomer

I have a AI SUmmary that when I try to access it, it is greyed out and a green circle with a cross line shows up which does not allow me to click on link to get it.  Can someone assist me on why this is happen

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @PlannerPao! This may be happening because your meeting summary is not finished generating. How long ago was your meeting? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

it was at 3:30 pm EST to 3:41 EST time and it is currently 4:39 EST. 

ghidaeid
Newcomer
Newcomer

My meeting was this morning