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Hi! I have all of the basic chat settings on for our account but not able to save the chats or take screenshots of them. For some reason when I am hosting a zoom I can see the chat feature on the host panel, but the attendees do not see the chat option. And if I send them a chat direct message they do not receive it. What is going on? What setting could I have missed or do they need to do something on their ends? Thanks!
Without knowing exactly what settings you have enabled, or what version or device everyone is on, it's hard to say for certain but hopefully I can help you check a few things.