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Browse Backgrounds2022-04-06 09:11 AM
Hello, I want to turn off the chat save option for attendees. At the same time, I want to be able to save the chat for the host for reference after the event. Can this be done? If so, would you assist and thanks. Kathy
Solved! Go to Solution.
2022-04-06 11:10 AM
@Kathy01 Both can be done.
To enable or disable Chat for your own use:
Saving in-meeting chat: You can save meeting chats either or both locally on your desktop/to the cloud. Please see detailed instructions here.
_______________________________________________________
If my reply helped, don't forget to click the accept as solution button! ⤵️
2022-04-26 10:39 AM
Hello @Kathy01 , Thank you for sharing a snapshot of your settings. Would you kindly try the settings as shown on the snapshot:
Cheers
2022-04-06 11:10 AM
@Kathy01 Both can be done.
To enable or disable Chat for your own use:
Saving in-meeting chat: You can save meeting chats either or both locally on your desktop/to the cloud. Please see detailed instructions here.
_______________________________________________________
If my reply helped, don't forget to click the accept as solution button! ⤵️
2022-04-06 07:01 PM
Hello, Just a quick note to thank you for all the details regarding the options I need for chat. I really appreciate it! Kathy
2022-04-26 10:07 AM
Hello, I need to follow-up with you on the Chat function. I set the Chat to On: Allow Meeting and Webinar participants to send change msgs. I set Allow users to save chats from meeting for only Host and Co Host.
I set Auto Saving Chats to On.
I am still running into a problem. See below.
Note: Under the (enabled) Chat setting, if the Allow users to save chats from the meeting check box is deselected, this prevents all meeting participants, including the host, from saving the chat transcript.
I just did a test with a friend and he was able to save the Chat even though I had only selected Host and Co-Host. Is there a way for the Host/CoHost Only to save the Chat and disable the participants from saving chat. I must be missing a step. Please assist when you have a moment. I attached the settings that I am using. Thanks. Kathy
2022-04-26 10:39 AM
Hello @Kathy01 , Thank you for sharing a snapshot of your settings. Would you kindly try the settings as shown on the snapshot:
Cheers
2022-04-26 11:10 AM
Thank you for your quick response. I will be back in touch in just a bit.
2022-04-26 11:38 AM
Hi, I tried the settings that you suggested and here is the outcome: Tested with friend and it worked and he was not able to copy the chat. That fixed it.
The only other question I have is the notification that users click on regarding chat. See attached doc. It says Everyone in the meeting can see and save your messages with Everyone - and can share them with apps and others. That isn't the case sense I made the setting change, right? The second paragraph holds true. Would you confirm this with me? Thanks again.
2022-04-26 11:51 AM
Hello, No additional follow-up is needed. I didn't save the settings so that is why the Info Msg came up the way it did. Everything is working. Really appreciate your help.
2022-04-07 02:37 AM
2022-04-07 10:21 PM
Hola😍