You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2023-01-20 06:05 AM
Hello All. Has anyone successfully configured the Zoom Room phone integration, which can be used to join your zoom room with an on premise PBX for phone service, to Webex Calling (or any other cloud based phone service)? If so, I could use some help understanding how you configured the settings.
2023-04-10 04:53 PM
Would be interested if you found a solution to your question. We are migrating from our premised based Cisco System to a Cloud PBX (Teams) and looking for a connectivity solution for our Zoom Room phone integration.
2023-05-04 01:42 PM
I was able to get this working today. My company is in the process of migrating from on premise cisco/call manager system to Webex Calling, their cloud phone service. I'm not sure how Microsoft does things with Teams, but when it comes to webex, I created an shared space/conference room in webex and selected to register a generic customer managed IP Phone. During the setup, I had to provide the MAC address of the "ip phone", which in this case was a crestron unit in the room. Webex outputs the sip server host name, user ID, authorization name, password, and proxy server that will be needed to register the generic device via sip to webex calling. The format in which webex outputs this information is confusing and not clear. I had been trying to figure this out on and off for months, entering the information from webex into the zoom room phone integration fields, various ways. Unfortunately, sip registration would always fail. I only got this working today because I opened a support case with Cisco to have them tell me the correct sip registrar/registration server, user ID, authorization name, and proxy server from the information that Webex generates during device registration. Once I knew exactly what to enter for each field in the zoom room phone integration setup, sip registered immediately. Calls into the zoom room from external numbers and internal extensions went through. However, calls going out of the zoom room to internal extensions and external numbers initially failed. Rebooting the zoom room control panel resolved the issue with making external calls. There was also a minor issue with the audio not being transmitted from the zoom room to an external test call. Muting and unmuting the mic resolved that issue, some how. I hope this helps. Good luck!