You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-02-07 07:17 AM - edited 2022-02-07 07:18 AM
Zoom Room has fully integrated background systems including an audio DSP for the mic's and speakers. When using the Zoom Room, the mic's are sensitive and pick up whispers, pen taps, coffee mugs being set down, squeaking chairs etc.., all of which disrupts the remote speaker when he/she presents. Obviously, muting the Zoom Room stops that audible noise. Have worked with AV engineers to tweak the DSP configurations, settings and gating and even tried a couple of filters. Still, the audible background noise intrusion is disruptive.
And the in-room participants do not want to mute the room. This has gone all the way through to the CEO and VP's who are saying that we should be able to alleviate the background noise while maintaining the sound of the remote presenter/speaker.
Has anyone else faced similar issues and were you able to overcome? Has anyone tried enabling the software audio processing on the Zoom Room despite having your own DSP? And even further, enabled advanced noise suppression to mitigate?
2022-06-02 12:05 PM
Hey @Versiti apologies for getting to your discussion! I can see some back-end analysis and additional testing with your issues with ZR audio processing and noise suppression for this one. You can contact Zoom technical support to have them look into your issue further; if you're having trouble opening a ticket, please let me know and I'd be happy to assist you! Thanks!