cancel
Showing results for 
Search instead for 
Did you mean: 

Educators Setting

KingsleyS
Listener

Hi!

My sister want to create a Zoom account for her school by using Google.

But, my sister accidentally press the wrong button...

She pressed the Educators button at the bottom while she is signing in...

And, now... 

She can't log in.. 

If she login using her email, she will be asked to provide educators settings.

Help Please!

1 ACCEPTED SOLUTION

Freddi_G
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @KingsleyS  Case #13181501 has been created for you, someone will reach out shortly!

View solution in original post

6 REPLIES 6

Freddi_G
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @KingsleyS I will have a support case opened on your behalf, someone will reach out to you for more information to assist.

Freddi_G
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @KingsleyS  Case #13181501 has been created for you, someone will reach out shortly!

Where can we see the solution.

vwltan
Listener

i'm having the same problem too.  please help

MS6
Listener

Hi - when signing up for zoom with my google id, I by mistake clicked on the educator setting.  I could not back out.  So I tried to send an email to my husband so that he can decline the workflow, but there is no option to decline.  Can you pl disable the educator setting?  Many thanks!

VictorUdoboho
Listener

At the moment, I am new in the Zoom app.