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Zoom Phone

Louisamoore
Newcomer
Newcomer

‎2022-10-09 08:32 PM

Good Afternoon,

 

We have a zoom calling package with AU/NZ unlimited call package yet I'm unable to receive incoming calls,

 

Has anyone experience this ?

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2 REPLIES 2

FORE-Craig
Expert
Expert

‎2022-10-10 06:42 AM

Hi @Louisamoore 

 

Have you gone through the process of setting up the Company, choosing a phone number, setting up the Auto Receptionist, and User(s) like in the Getting Started Guide? 

 

https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

 

 

Craig

LM3
Newcomer
Newcomer

‎2022-10-10 05:27 PM

We're having the same issue I think it has something to do with the latest update but I have several unhappy clients and staff this morning!

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