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Want to reassign new Zoom Phone Numbers to team members

NM6
Listener

Hi,

How can we reassign new Zoom Phone Numbers to team members? Their existing phone numbers are triggering SPAM ALERT messages for outbound calls. Please advise.

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi nm6,

 

First suggestion.  Please see article below on what to do if some of your calls are incorrectly labeled as spam

Outbound calls blocked or tagged as spam (zoom.com)

 

Second suggestion is that you register with Free Caller Registry

Why Register?

Free Caller Registry enables entities making legitimate outbound phone calls to submit their data to the three major providers of call management services supporting the major US wireless carriers once via a standard, centralized experience.

Registration of data establishes a relationship that becomes a key data point for Analytics Engines to provide the best information possible.

How does it work?

Enter your entity's information inclusive of contact information and phone numbers. That information is sent directly to each of the three Analytics Engines. Each Analytics Engine vets the information and directly follow-ups with the registrant.

Free Caller Registry | Home

 

If you still need to change some of your zoom telephone numbers,

Please see Managing phone numbers -

How to assign a phone number

How to unbind or delete a phone number

Managing phone numbers (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi nm6,

 

First suggestion.  Please see article below on what to do if some of your calls are incorrectly labeled as spam

Outbound calls blocked or tagged as spam (zoom.com)

 

Second suggestion is that you register with Free Caller Registry

Why Register?

Free Caller Registry enables entities making legitimate outbound phone calls to submit their data to the three major providers of call management services supporting the major US wireless carriers once via a standard, centralized experience.

Registration of data establishes a relationship that becomes a key data point for Analytics Engines to provide the best information possible.

How does it work?

Enter your entity's information inclusive of contact information and phone numbers. That information is sent directly to each of the three Analytics Engines. Each Analytics Engine vets the information and directly follow-ups with the registrant.

Free Caller Registry | Home

 

If you still need to change some of your zoom telephone numbers,

Please see Managing phone numbers -

How to assign a phone number

How to unbind or delete a phone number

Managing phone numbers (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

CarlaA
Zoom Moderator
Zoom Moderator

Hi @NM6

 

I reviewed your post and @Eliot provided a helpful reply, so I've marked it as the accepted solution. 

If you have any more questions, feel free to reach out!

 


Carla (she/her/hers)
Zoom Community Team
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