SMS Reporting or SMS Analytics

[mmuhonen]

I am having issues finding a report setting that will allow me to see the total SMS being sent each week. I can get the leaderboard, but that does not include all of my users. Has anyone found a useful report that tracks SMS be user or call queue? 

[sachinzoom · Accepted solution]

Hi @mmuhonen 

You can find SMS reports under Account Management reports. This screenshot should help.

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[mmuhonen]

So there is no way to automate that report, you will need to run the report one month at a time or whatever time frame you want up to 30 day? 

[sachinzoom]

Hi @mmuhonen 

Yes you can automate that report. 

https://support.zoom.us/hc/en-us/articles/9385349794445-Using-Zoom-Phone-Subscription-Center

Hope that helps