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This might turn into a feature request thread:
For Office365/Outlook contacts, what is the reasoning for this not appearing under Contacts? These devices show other data (i.e. calendar events) from O365, why not contacts? I see a similar discussion here for YeaLink phones, but this also applies to any device that is provisioned under Admin>Device Management>Device List.
My company uses Poly CCX700 series phones.
Personal Contacts and Shared External Contacts
From what I can see, even though you have phone numbers defined for a contact, the phone icon doesn't appear - only the Zoom Meet Icon appears. (see attached) - Any way that this can show up?