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Option to Print or Save SMS Messages

Holsopps
Listener

We are looking for an option to be able to print or save SMS conversations with clients to put in their files. Right now we can highlight the conversation and then copy/paste it, but it loses formatting and is difficult to follow without lots of editing. 

4 REPLIES 4

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi,

 

You might find it better to copy/paste from the Zoom web portal under Phone System Management > Logs > SMS. There still isn't a way to print just the message there though either. I don't know if you would consider making screenshots of the conversations as an alternative.

 

I hope that helps!

 

 

 

Craig

Unfortunately, we don't have access to Phone System Management > Logs > SMS - not sure if that is something that only admin have or if it is something that would need to be turned on to allow us to see it. We can do screenshots, but sometimes the conversation is longer than a screen. Thanks for the thoughts though, we'll keep trying different options!

FORE-Craig
Community Champion | Customer
Community Champion | Customer

You're welcome! Access to the Logs is by default given to the Admin and Owner of the Zoom account. They can grant access though to other users with Roles. Approach your Admin, and see if they would consider setting it up for you. 😊 

Craig

JuliaElder21j
Listener

One of the easiest ways for Android users to print text messages is with SMS Backup+. The software is located in the Google Play Store and it lets anyone automatically backup their SMS and MMS messages. you can visit website for more details.