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We are looking for an option to be able to print or save SMS conversations with clients to put in their files. Right now we can highlight the conversation and then copy/paste it, but it loses formatting and is difficult to follow without lots of editing.
You might find it better to copy/paste from the Zoom web portal under Phone System Management > Logs > SMS. There still isn't a way to print just the message there though either. I don't know if you would consider making screenshots of the conversations as an alternative.
I hope that helps!
Unfortunately, we don't have access to Phone System Management > Logs > SMS - not sure if that is something that only admin have or if it is something that would need to be turned on to allow us to see it. We can do screenshots, but sometimes the conversation is longer than a screen. Thanks for the thoughts though, we'll keep trying different options!
You're welcome! Access to the Logs is by default given to the Admin and Owner of the Zoom account. They can grant access though to other users with Roles. Approach your Admin, and see if they would consider setting it up for you. 😊