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2021-11-24 12:20 AM
Hello, recently upgraded to NZ/AU Regional Unli Calling and I can't seem to make phone calls still to Melbourne. It says it's not available in my plan. Also, I have attached a screenshot here, there is no assigned number yet, can this be the cause of the issue? Not also sure if I have completed the setup on my end. Pls advise
2021-11-24 05:41 AM
For help getting started with your zoom phone, you can refer to this support artical: https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users-
2021-11-24 06:19 AM
You will need a Phone Number associated with your account to get it going. I would submit a ticket to obtain a number on the screenshot you attached. In the interim, you may have to elect a number that is not in Melbourne.
The Getting Started Guide with Zoom Phone (admin) walks you through the steps to get up and running:
I hope this helps!