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2023-03-12 04:20 AM
Is this possible to add Common Area Phones in Group as members?
I noticed that only users I am allowed to add as members in groups.
2023-03-12 08:12 PM
We do support adding common Area Phones into Call Queues/Shared Lines/Group Call Pickup as members. Thanks.
2023-03-13 01:50 AM
Thank you for your reply.
Actually, I am interested in adding common area phones in Groups under "User Management", in order to be able to avoid managing all of them one by one..
2023-03-13 09:28 AM
I believe Groups is a Zoom level thing and not a Zoom Phone level thing and doesn't support CAP phones in them, just Zoom users.
2023-03-13 09:38 AM
Yes, I agree. Maybe, this is probably a good reason.
2023-03-13 10:04 AM
As others have said there is no group for Common Area phones. However, there is a Common Area template, that works like a group:
Hope that helps