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notification sound when someone joins/leaves

jamielynne
Listener

I turned off notification sound when someone joins/leaves in settings online, but when i’m in a meeting on the app the notification sound continues. How can I turn this off? 

1 ACCEPTED SOLUTION

chrismenard7
Community Champion | Customer
Community Champion | Customer

Hello. Try turning it off in the app. When you are in a meeting, open the Participant panel, click the three dots, and make certain Play Sound when someone joins or leaves is not checked. I added a screenshot.  If this answers your question, please click Accept as Solution.

Now, in Zoom online, you indicated you turned off Sound notification when someone joins or leaves. You want to make sure it is off. Meaning not blue. I would update the Zoom app, which should sign you out, and then sign back in. I hope this helps. 

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7 REPLIES 7

chrismenard7
Community Champion | Customer
Community Champion | Customer

Hello. Try turning it off in the app. When you are in a meeting, open the Participant panel, click the three dots, and make certain Play Sound when someone joins or leaves is not checked. I added a screenshot.  If this answers your question, please click Accept as Solution.

Now, in Zoom online, you indicated you turned off Sound notification when someone joins or leaves. You want to make sure it is off. Meaning not blue. I would update the Zoom app, which should sign you out, and then sign back in. I hope this helps. 

Is there a way to modify a recurring meeting so that there are no sound notifications when someone joins a meeting?

 

i have the same issue, i did all those steps (including turn off online, not blue) i'm not the host or co-host, so i dont have full access to the participants panel. are there any other work around?

I just signed up for my own Zoom account, as my work switched to Google Meets (ugh)--I now cannot hear a notification when someone enters the meeting--and I cannot find a way to turn it on. Any help much appreciated. 

I found it via another help article-thanks

Hi Chris, unfortunately your solution only works for hosts or cohosts. Please do not mislead. I hope zoom engineers fix this soon. It is extremely disturbing for people sensitive to repetitive noises.

Hello,
As swyly mentioned, the settings are only changed by a host or co-host.
Once, I was the host for a recurring meeting, and I wanted to turn it on for all meetings. I couldn't find it for a while, but I used to turn it on during the meetings by clicking on Participants -> Click on three dots and checking 'Play sound when someone joins or leaves'.
Later, I found out that I could do it for all meetings at once. I logged in to Zoom in the browser and went to https://alaska.zoom.us/profile/setting -> In Meeting(basics)—> Enabled "Sound notification when someone joins or leaves" and also selected "Play sound for Host only".


If you are not the host or co-host, the best thing to do is to ask the host/co-host to disable it for everyone and make it just host or co-host.